Last updated August 3, 2026
This Privacy Policy explains how Piora Math ("Piora," "we," or "us") collects, uses, shares, and protects information when families use our learning applications, websites, and related services (the "Services"). It forms part of our Terms of Service.
We do not sell personal information or use children's information for targeted advertising.
Piora uses OpenAI and may use other carefully selected AI service providers to provide tutoring, evaluate learning interactions, transcribe submitted audio, and generate speech. Information sent to those providers can include the learner's messages, relevant learning context, and audio when the family uses an audio feature. We use this information to provide the requested feature, not to sell it or serve behavioral advertising. AI responses can be incomplete or incorrect; they are educational assistance, not professional advice.
We share information only as needed to operate the Services, comply with law, or protect safety and security. Service providers may include:
We require service providers to handle information for the services they provide to us and to maintain appropriate protections.
Piora is designed for families and child learners. We are committed to complying with applicable children's privacy laws, including the U.S. Children's Online Privacy Protection Act (COPPA). Our intended parent-and-guardian controls include providing notice of our information practices, seeking parent or guardian authorization for a child account, limiting collection to information reasonably needed for learning, safeguarding child information, and allowing a parent or guardian to review, correct, request deletion of, or stop further collection of their child's information.
A parent or guardian may contact us at privacy@piora.ai to exercise these rights. We may take reasonable steps to verify the requester's relationship to the learner before responding. If we learn that we collected a child's personal information in a manner that does not meet our requirements, we will take appropriate steps to address it, including deletion where appropriate.
We retain information for as long as reasonably necessary to provide the Services, maintain learning records requested by a family, resolve disputes, meet legal obligations, and keep the Services secure. Unconverted trial records are intended to be short-lived. We may retain limited transaction, security, and backup information where necessary and permitted by law. Retention periods can differ by data type and legal requirement.
You can initiate deletion of an account in the app's account settings or contact privacy@piora.ai. Deleting an account does not itself cancel an Apple or Stripe subscription; please cancel the subscription through Apple, Stripe, or the applicable billing-management flow first.
We use safeguards designed to protect information, including encryption in transit, access controls, and service-provider security measures. No system is completely secure. Information may be processed in the United States and other countries where we or our service providers operate, subject to safeguards required by applicable law.
Families may ask to access, correct, delete, or receive information associated with their account, withdraw a child's participation in optional features, or opt out of non-essential communications by contacting privacy@piora.ai. We may update this policy as our practices change and will revise the date above when we do.